SEVEN SKILLS FOR QUALIFIED EMPLOYEES IN 21ST CENTURY
21
世纪合格人才必备
7
大技能
Technical and technological skills will take on
greater importance. There will be a growing need for
people who can understand and fix systems--from
computer systems to product distribution systems to
plumbing systems.
Visionary skills will be in demand. The ability to
gather and absorb a wide range of input ,then use that
knowledge, understanding, and perspective to guide
organization into future, will be vital.
Numbers and measurement will be important, of
course, but smoothing the flow form month to month,
from quarter to quarter will be essential for highly
profitable long-term performance. Practically every
company will have to move away from today"s obsession
with looking ahead only as far as the next financial
reporting period.
Ability to organize will definitely be important
in the corporation of the future. Everywhere there
will be a need to organize something: resources,
workflow, marketing mix, financial opportunities, and
much more, all will demand high levels of organization and reorganization.
Persuasive skills will be used in many ways by the
corporation of the future, the most-effective
individuals will be those who know how to present
information and ideas so that others can understand
and support a particular position. Good salesmanship
will be essential in many more interactions than we
consider today, especially inside the organization.
Communication skills--careful listening, clear
writing, close reading, plain speaking, and accurate
description--will be invaluable. In tomorrow"s
fast-paced business environment there will be precious
little time to correct any misunderstandings.
Communications breakdown may well become a fatal
corporate disease.
Ability to learn will be above everything else in
importance--empowering people to grow in effectiveness
and help their companies achieve desired objectives.
Some of this skill is innate, but many people enhance
their ability to learn--and to relate different
aspects of learning--through college and university
courses. We believe the liberal arts education
experience will prove to be the most valuable type of
education for tomorrow"s leaders.
The top employees of the coming century will be
flexible, creative and motivated toward making a
positive difference in the world. They will seek
balance, growth and fulfillment in both their work and
home environments. The corporation of the future must